PureMAE FAQ
General
1. Where are your ingredients sourced from?
Our ingredients are sourced from the United States, Egypt, England, Germany, India, Italy, Japan, Korea, Malaysia, Morocco, Somalia, Spain, and Switzerland. We go the extra mile to find the best and purest ingredients available.
2. Do your products contain any harsh chemicals?
No. Our products are completely free from:
● MCIT, MIT, and TEA EDTA
● Mineral oil
● Sodium Lauryl Sulfate (SLS) and silicone
● Paraben, paraffin, petroleum, and petrochemicals
● Synthetic fragrance and artificial colours
All our products are also free from animal testing.
3. Are there any side effects from using your products?
Our products are made with natural ingredients, including a high concentration of 100% pure essential oils. As long as you don't have a sensitivity to essential oils, our products should suit you well.
Body Care
1. Is your lotion oily or greasy?
Not at all. Our aromatherapy lotion is lightweight and absorbs quickly. It contains Saccharide Isomerate, a hydrating ingredient that keeps your skin moisturised for up to 72 hours.
2. Is your body wash oily?
No, our aromatherapy body wash won't leave your skin feeling oily. It's gently formulated to cleanse without stripping your skin's natural emollients, leaving you soft and moisturised after every wash.
3. I have a scar from an ironing board burn. Which lotion can help lighten it?
Our Rose Geranium & Cedarwood Lotion is a great choice for lightening scars, and we've seen many repeat orders from customers using it for this purpose. The scent itself is also a favourite. Rose Geranium has been studied for its scar-reducing properties.
4. Since your body wash is natural, will I need to use more of it to get clean?
Not significantly more. Our regular customers typically place repeat orders every one to two months, with a single bottle lasting that long depending on usage.
5. I have eczema. Which range would you recommend?
Eczema-prone skin tends to be dry and itchy, so we recommend our Lavender & Chamomile range. Lavender helps reduce itchiness and redness. Use the body wash alongside the lotion, the body wash cleanses without stripping your skin's natural oils, while the lotion (with its 72-hour hydration formula) can be applied two to three times a day for extra moisture.
6. I feel sleepy after lunch at work. Which lotion can help refresh me?
All our lotions are rich in essential oils, which can help stimulate mood and mental clarity. Bergamot & Lemon offers a refreshing citrus scent, Peppermint & Rosemary is ideal for hot days, and Ylang Ylang & Grapefruit is great for an energising pick-me-up. If you prefer something calming instead, Lavender & Chamomile.
7. Which body wash has antiseptic properties?
All our body washes contain organic aloe vera, which has natural antiseptic properties. For extra protection, try our Bergamot & Lemon Body Wash. Lemon essential oil has natural germ-fighting properties that help eliminate harmful bacteria.
Hair Care
1. How long does one bottle of shampoo last?
This depends on your hair length, but on average, one bottle lasts at least two months.
2. My hair smells and gets oily within a day of washing. What should I use?
Our Bergamot & Lemon Shampoo is excellent for oily hair and scalp. You may also like our Rose Geranium & Cedarwood Shampoo, which helps eliminate odour from your hair and scalp.
3. Is it safe to wash my hair every day?
Yes, our products don't contain any harsh chemicals, making them safe for daily use. Our shampoos remove dirt and styling product buildup without stripping your hair's natural oils.
4. Which shampoo is best for hair fall?
Our Peppermint & Rosemary Shampoo and Conditioner duo is our top recommendation for hair fall. The conditioner smooths your hair, which helps reduce breakage and shedding. Rosemary has also been shown to support hair growth.
5. I have dandruff. Which shampoo should I use?
If your dandruff is caused by a dry or oily scalp, or stress, we recommend our Peppermint & Rosemary Shampoo.
6. I recently coloured my hair. Which shampoo should I use?
Our Lavender & Chamomile Shampoo is ideal for coloured hair. Chamomile helps brighten coloured hair while refreshing dry, brittle strands. For best results, pair it with our Lavender & Chamomile Conditioner.